KBC logo
arrow
contacts icon contacts icon

Contact us

Contact us

international phone
+3592 483 17 17

International and domestic line

mobile
*71 71

Short number for mobile users

phone
0700 1 17 17

Domestic line

mobile icon
+3592 811 20 99

Remote application for credit products 

mail icon
Send Inquiry

Send your inquiry via our contact form

kate icon
Ask Kate

Digital assistant on UBB Mobile

locations widget icon locations widget icon

Offices and ATMs

Offices and ATMs

Choose the most convenient office or ATM for you

Online/Mobile Online/Mobile

Online/Mobile

Online/Mobile

tariffs widget icon tariffs widget icon

Fees and terms

rates widget icon rates widget icon

Exchange rates

Exchange rates

as of

Cash payment
Non-cash payment
Selling rate
0.00000
0.00000
Buying rate
0.00000
0.00000
BNB fixing
0.00000
БГ
Important requirements for partners in the final days before the adoption of the euro. 10 Decempber 2025

In connection with the upcoming introduction of the euro as the official currency in the country, starting from 01.01.2026, we would like to inform you about some important requirements that should be fulfilled in the last working days before the change.

Ready for the Euro: What You Need to Know for a Smooth Transition​
Ready for the Euro: What You Need to Know for a Smooth Transition​ 10 Decempber 2025

The New Year is just around the corner, and with it comes an important milestone – Bulgaria’s transition to the euro. We know this is a time of celebration, but also change, and we want to make sure you feel confident and prepared.

Important Notice for Partners 05 Decempber 2025

In connection with the forthcoming changeover to the new national currency, we would like to inform you that as of 01.01.2026 there will be no technical possibility to process refunds of cardholder transactions made via POS terminal in BGN.

Necessary Update in Virtual POS Terminals 25 November 2025

In connection with the introduction of the euro as the official currency of the Republic of Bulgaria from 01.01.2026, we would like to inform you about a necessary update in your virtual POS terminals.

No fees for individuals, depositing Bulgarian leva with UBB by the year-end
No fees for individuals, depositing Bulgarian leva with UBB by the year-end 30 October 2025

United Bulgarian Bank (UBB), part of KBC Group, will continue accepting free-of-charge depositing of Bulgarian leva into the personal accounts of individuals by the end of 2025

Scheduled maintenance of UBB Mobile and UBB Online on November 2nd 30 October 2025

We would like to inform you that, as part of our ongoing efforts to improve our services, scheduled technical maintenance that will take place in the early hours of November 2 2025 (Sunday), between 1AM and 6AM.