What is Multibanking ?
Multibanking is a functionality in UBB Mobile (a service of providing up-to-date account information), enabling UBB clients to see, via the UBB Mobile app, information, disposable balance, account movements and transaction details of their accounts with three other (for the time being) Bulgarian banks.
What type and how many accounts can I add?
You can add accounts with other Bulgarian banks, accessible through the app. A mandatory condition is that the added account should have an IBAN number and should be accessible online, without restriction as to the number of accounts.
How can I remove an already added account ?
You can remove an account at any time, by selecting the respective account and clicking on the Revoke Consent button, in Details menu in the UBB Mobile app.
Is this functionality accessible by business clients ?
No, only individual clients can add their accounts with other financial institutions.
Can I order payments from the added accounts with other banks ?
No. You will only be able to monitor the account balance, account movements and transaction details on the added accounts.
Could I block my profile with the other bank upon activation /use of Multibanking ?
Upon several attempts to enter a wrong user name or password while adding an account with another bank it is possible that you could block your profile in the other bank’s online banking platform.
Can I use the Multibanking functionality for changing my user name or password in the other bank’s online banking platform ?
No, you will not be able to change your user name or password in the other bank’s online banking platform via UBB Mobile. For the purpose you should use the platform of the respective bank.
Can I trace my Pending Transactions on added accounts with other banks?
For the time being you will not be able to see Pending Transactions on your accounts with other banks.
Will I be able to see transaction details on accounts, added by me via UBB Mobile?
Yes. You will be able to trace account movements and transaction details. Export of details under a particular transaction into PDF format will also be accessible.
If my profile with the respective bank has been locked /blocked, will I be able to use the functionality?
In the cases when your profile with the online banking platform of the respective bank has been locked, you will not be able to add accounts with that bank through UBB Mobile.