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Contact us

Contact us

0700 117 17

Domestic line


Short number for mobile users

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+3592 483 1717

International line

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Remote application for credit products
(for subscribers of mobile operators)

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Send Inquiry

Send your inquiry via our contact form

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Offices and ATMs

Offices and ATMs

Choose the most convenient office or ATM for you

Online/Mobile Online/Mobile



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Fees and terms

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Travel Insurance

Travel Insurance

We provide assistance for timely medical care and medical expenses coverage in case of an accident or illness, occurred while travelling abroad.


  • At any UBB branch
  • Choice of additional coverage options
  • 24/7 contact center assistance

Coverages and damages

Main Coverage Options


Medical care Outpatient/inpatient treatment, including dental care and transportation to a medical facility
Repatriation To a hospital in Bulgaria
Visit of a relative or a close one Making arrangements in case of hospitalization abroad for more than 10 days and covering the costs of round trip airfare
Stay abroad or return to Bulgaria of a minor In case you are hospitalized abroad and there is no other adult to accompany you
Communication on behalf of the victim In line with a change of reservations


Additional Coverage Options

Additional coverage options in case of an accident Payment of indemnity in case of death due to accident, occurred during the stay abroad
Payment of an amount upon permanent disability as a result of an accident
Daily allowances for hospital stay due to accident or acute illness
Other additional coverage options Legal assistance
Damage, theft or loss of personal documents (upon a chosen limit for medical expenses of EUR 30 000 or more)
Delay and loss of luggage (upon a chosen limit for medical expenses of EUR 30 000 or more)
Luggage search (upon a chosen limit for medical expenses of EUR 30 000 or more)

Contact us

Visit a branch

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Send request

Ask us about the preferred product and we will give you the needed information.

Send request

Book a meeting

Book a meeting at convenient time and branch.

Branch meeting

Call us

Visa and Mastercard international credit cards

Give yourself financial freedom and comfort in your daily life with credit card from UBB.

Consumer loan

Ensure the needed funds for wanted products and services


Аdditional funds on your current account up to a pre-agreed limit

Ubb mobile

With UBB Mobile
you bank on the go

Easy, quick and secure

UBB Mobile is a specialized application for mobile devices – mobile phones and tablets with operational system Android and iOS.

Learn more