Dear clients,

We would like to inform you that during Christmas holidays (24-26 December 2016), UBB branches will not be operating. Upon need of assistance and clarifications on UBB products and services you may contact our Call Centre at the following telephone numbers: 0700 117 17 и *7171 (for subscribers of Bulgarian mobile network operators), and in case of international calls you can dial +3592 483 1717. On non-business days our Call Centre will be answering your queries, as follows:

• On 24.12.2016 (Saturday) – from 09:00 AM until 05:00 PM;
• On 25.12.2016 (Sunday) – non-business day;
• On 26.12.2016 (Monday) – from 09:00 AM until 05:00 PM.

Upon need to block either a lost or a stolen card you can call the above stated telephone numbers anytime. Users of UBB’s e-banking or the mobile banking application UMobile, can utilize the card block/activate option at any time.

For non-urgent queries you can reach us via our feedback form.

On 27.12.2016 (Tuesday) our branches, as well as our Call Centre, will operate within their routine business hours.

We remind you that during the non-business days you can perform operations with your bank cards at all ATMs and POS terminals in the commercial network, as well as upon online purchases and payments.

Best wishes for cheerful Christmas holidays,

UBB Team