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Contact us

Contact us

phone
0700 117 17

Domestic line

mobile
*7171

Short number for mobile users

international phone
+3592 483 1717

International line

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*6777

Remote application for credit products
(for subscribers of mobile operators)

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Fees and terms

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Exchange rates

Exchange rates

as of 29/11/2022 14:05:07

Cash payment
Non-cash payment
Selling rate
1.96000
1.95900
Buying rate
1.94850
1.95000
BNB fixing
1.95583
Cash payment
Non-cash payment
Selling rate
1.91510
1.91300
Buying rate
1.84850
1.85350
BNB fixing
1.86928
Cash payment
Non-cash payment
Selling rate
2.29970
2.29470
Buying rate
2.22480
2.22980
BNB fixing
2.25831
Cash payment
Non-cash payment
Selling rate
2.01810
2.01310
Buying rate
1.94520
1.95020
BNB fixing
1.98119
БГ

UBB’s working hours on September 22, Bulgaria’s Independence Day

date

18 September 2017

Dear clients,

This is to inform you that on September 22, Bulgaria’s Independence Day and an official public holiday, UBB branches will not be operating. For assistance and clarifications regarding UBB products and services, you may contact our Call Centre at +0700 117 17, 02 483 1717, short number *7171 (for subscribers of Bulgarian mobile network operators), or +359 2 483 1717 for international calls.

 During the holiday and the weekend our Call Center will be answering your queries, as follows:

  • 22.09.2017 (Friday) – from 09.00 AM until 06.00 PM;
  • 23.09.2017 (Saturday) – from 09.00 AM until 06.00 PM;
  • 24.09.2017 (Sunday) – day off;

If you need to block either a lost or a stolen card you may call the above stated telephone numbers at any time. . If you are a client of e-banking or our mobile application UMobile, you may use the card block/activate option, any time.

For non-urgent enquiries you may contact us via our customer feedback form at https://ubb.bg/contacts/feedback.

On 25 September 2017 (Monday) our branches and the Call Center will be operating within their usual business hours.

We remind you that during the non-business days you can use your bank cards and perform operations at all our ATMs, POS terminals in commercial sites, as well as upon purchases and payments in the Internet.

Sincerely,

UBB Team

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