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Contact us

Contact us

international phone
+3592 483 17 17

International and domestic line

mobile
*71 71

Short number for mobile users

phone
0700 1 17 17

Domestic line

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+3592 811 20 99

Remote application for credit products 

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Digital assistant on UBB Mobile

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Offices and ATMs

Offices and ATMs

Choose the most convenient office or ATM for you

Online/Mobile Online/Mobile

Online/Mobile

Online/Mobile

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Fees and terms

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Exchange rates

Exchange rates

as of 23/06/2025 08:26:11

Cash payment
Non-cash payment
Selling rate
1.96100
1.96000
Buying rate
1.94800
1.94900
BNB fixing
1.95583
Cash payment
Non-cash payment
Selling rate
1.73600
1.73400
Buying rate
1.66100
1.66200
BNB fixing
1.69851
Cash payment
Non-cash payment
Selling rate
2.32000
2.31800
Buying rate
2.23100
2.23300
BNB fixing
2.29100
Cash payment
Non-cash payment
Selling rate
2.11900
2.11700
Buying rate
2.02900
2.03100
BNB fixing
2.07736
БГ
UBB clients may request up to 6 months deferral of their loans from home, via the Bank’s website
UBB clients may request up to 6 months deferral of their loans from home, via the Bank’s website 10 April 2020

Clients with mortgage and consumer loans may defer due principal or interest amounts, or only principal ones by their choice, over a period of up to 6 months, however not later than 31.12.2020.

Arrangements made in line with the payment of pensions and social benefits
Arrangements made in line with the payment of pensions and social benefits 03 April 2020

Over the period 07-10.04.2020 all branches of UBB, except for the temporary closed ones, will operate with business hours 8:30 – 17:00 h.

Client Care - what does UBB initiate?
Client Care - what does UBB initiate? 27 March 2020

UBB shoulders with its clients via its branch network, digital channels and Contact Centre

Planned preventive maintenance of the UBB network on the 28th of March 25 March 2020

In line with planned technical maintenance, aimed to improve the quality of the services, offered by us, the access to your online banking will be temporarily restricted from 5:00 AM until 8:00 AM on 28.03.2020.

New measures in an environment of the Covid-19 pandemics for UBB clients, holders of debit and credit cards
New measures in an environment of the Covid-19 pandemics for UBB clients, holders of debit and credit cards 25 March 2020

While caring about the safety of its clients UBB increases from BGN 50 up to BGN 100 the limit for contactless payments with UBB debit and credit cards at POS terminals in commercial locations in Bulgaria, without the need to enter a PIN code.

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