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Contact us

Contact us

international phone
+3592 483 17 17

International and domestic line

mobile
*71 71

Short number for mobile users

phone
0700 1 17 17

Domestic line

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+3592 811 20 99

Remote application for credit products 

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Send Inquiry

Send your inquiry via our contact form

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Ask Kate

Digital assistant on UBB Mobile

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Offices and ATMs

Offices and ATMs

Choose the most convenient office or ATM for you

Online/Mobile Online/Mobile

Online/Mobile

Online/Mobile

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Fees and terms

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Exchange rates

Exchange rates

as of 04/02/2026 08:26:15

Cash payment
Non-cash payment
Selling rate
(buying euro)
1.15540
1.15740
Buying rate
(selling euro)
1.21140
1.20940
BNB fixing
1.18010
Cash payment
Non-cash payment
Selling rate
(buying euro)
0.84405
0.84555
Buying rate
(selling euro)
0.88105
0.87955
BNB fixing
0.86230
Cash payment
Non-cash payment
Selling rate
(buying euro)
0.89640
0.89800
Buying rate
(selling euro)
0.93760
0.93600
BNB fixing
0.91730

The exchange rates are quoted for 1 euro (official currency of the Republic of Bulgaria)

БГ

Temporary unavailability of UBB Online and UBB Mobile

date

04 February 2026

Dear clients, 

 

We would like to inform you of a forthcoming planned technical upgrade of the UBB systems, to be made in the early hours of 08 February 2026 (Sunday), over the 00:00 AM - 06:00 AM time span. During this period some of our services will be temporarily unavailable. Impacted services include UBB Mobile, UBB Online and SEPA Instant payments. It is important to note that customers using 3D biometric features for confirming online payments via the mobile banking app will not have access to UBB Mobile.

The aim is to ensure better security and stability of our services.

We would like to apologize for any inconvenience that this might cause. To reduce the impact on you, our customers, we have chosen a time interval during which we hope you will not feel affected.

Thank you for your understanding and support.

 

Sincerely,

The UBB Team

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