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Contact us

phone
0700 117 17

Domestic line

mobile
*7171

Short number for mobile users

international phone
+3592 483 1717

International line

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*6777

Remote application for credit products
(for subscribers of mobile operators)

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Fees and terms

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Exchange rates

Exchange rates

as of 24/03/2023 17:00:04

Cash payment
Non-cash payment
Selling rate
1.96100
1.96000
Buying rate
1.94800
1.94900
BNB fixing
1.95583
Cash payment
Non-cash payment
Selling rate
1.86000
1.85700
Buying rate
1.77600
1.77800
BNB fixing
1.82022
Cash payment
Non-cash payment
Selling rate
2.28700
2.28200
Buying rate
2.16200
2.16600
BNB fixing
2.22405
Cash payment
Non-cash payment
Selling rate
2.02300
2.02100
Buying rate
1.92900
1.93100
BNB fixing
1.98079
БГ

UBB's working hours during Easter holidays

date

10 April 2017

Dear clients,

This is to inform you that during Easter holidays – 14th, 15th, 16th and 17th April, UBB branches will not be operating. Upon need of assistance and clarifications on UBB products and services you may contact our Call Centre at the following telephone numbers: 0700 117 17, *7171 and +3592 483 1717 for international calls.

Our Call Centre will be answering your queries, as follows:

  • 14.04.2017 (Friday) – from 09:00 AM until 06:00 PM;
  • 15.04.2017 (Saturday) – from 09:00 AM until 05:00 PM;
  • 16.04.2017 (Sunday) – non-business day;
  • 17.04.2017 (Monday) – from 09:00 AM until 06:00 PM.

Upon need to block either a lost or a stolen card you can call the above stated telephone numbers anytime. Users of UBB’s e-banking  or mobile banking application UMobile, can utilize the card block/activate option at any time.

For non-urgent queries you can reach us via our feedback form at https://ubb.bg/contacts/feedback.

On 18.04.2017 (Tuesday) our branches, as well as our Call Centre, will operate within their routine business hours.

We remind you that during the non-business days you can perform operations with your bank cards at all ATMs and POS terminals in the commercial network, as well as upon online purchases and payments.

Sincerely,

UBB Team

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