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Contact us

Contact us

phone
0700 1 17 17

Domestic line

mobile
*7171

Short number for mobile users

international phone
+3592 483 1717

International line

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*6777

Remote application for credit products
(for subscribers of mobile operators)

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Digital assistant on UBB Mobile

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Fees and terms

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Exchange rates

Exchange rates

as of 22/01/2025 08:26:18

Cash payment
Non-cash payment
Selling rate
1.96100
1.96000
Buying rate
1.94800
1.94900
BNB fixing
1.95583
Cash payment
Non-cash payment
Selling rate
1.91800
1.91500
Buying rate
1.83400
1.83600
BNB fixing
1.87286
Cash payment
Non-cash payment
Selling rate
2.37800
2.37300
Buying rate
2.25300
2.25700
BNB fixing
2.31552
Cash payment
Non-cash payment
Selling rate
2.11100
2.10900
Buying rate
2.01700
2.01900
BNB fixing
2.06988
БГ

UBB's working hours during Easter holidays

date

28 April 2016

Dear clients,

This is to inform you that during Easter holidays ( 29th April - 2nd May 2016) UBB branches will not be operating. For assistance and questions you may contact our Call Centre at 0700 117 17, as well as at *7171 (for subscribers of Bulgarian mobile network operators), or at 02/980 2235 ( +35970011717 or +35929802235 for international calls). During the official holidays the Call Centre will be answering your queries, as follows:

  • 29.04.2016 (Friday) – from 09:00 until 17.00 h.
  • 02.05.2016 (Monday) – from 09.00  until 17.00 h.

30th April 2016 (Saturday) and 1st May 2016 (Sunday) are non-working days for our Call Centre.

Upon need to block either a lost or a stolen card you may call the above stated telephone numbers at any time.

For non-urgent enquiries you may contact us via our customer feedback option at https://ubb.bg/contacts/feedback.

We would like to remind you that during the holidays you may execute transactions via your bank cards at ATMs, POS terminals in commercial sites, as well as upon purchases and payments on the Internet.   

Wishing you bright holidays,

UBB Team

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