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Contact us

Contact us

phone
0700 1 17 17

Domestic line

mobile
*7171

Short number for mobile users

international phone
+3592 483 1717

International line

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*6777

Remote application for credit products
(for subscribers of mobile operators)

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Send Inquiry

Send your inquiry via our contact form

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Ask Kate

Digital assistant on UBB Mobile

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Offices and ATMs

Offices and ATMs

Choose the most convenient office or ATM for you

Online/Mobile Online/Mobile

Online/Mobile

Online/Mobile

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Fees and terms

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Exchange rates

Exchange rates

as of 17/01/2025 08:26:13

Cash payment
Non-cash payment
Selling rate
1.96100
1.96000
Buying rate
1.94800
1.94900
BNB fixing
1.95583
Cash payment
Non-cash payment
Selling rate
1.94000
1.93700
Buying rate
1.85600
1.85800
BNB fixing
1.90404
Cash payment
Non-cash payment
Selling rate
2.37900
2.37400
Buying rate
2.25400
2.25800
BNB fixing
2.32124
Cash payment
Non-cash payment
Selling rate
2.12300
2.12100
Buying rate
2.02900
2.03100
BNB fixing
2.08600
БГ

UBB’s working hours during non-business days, relating to 24th May

date

20 May 2016

Dear Clients,

This is to inform you that during the holidays on the occasion of the Bulgarian Culture and Slavonic Script Celebration Day, (21-24 May 2016), UBB branches will not be operating. Our Call Centre will be at your disposal, at 0700 117 17 hotline, short number *7171 (for subscribers of Bulgarian mobile network operators), as well as at 02/980 2235. Please, be informed that you can reach us from abroad by dialing +35929802235. On non-business days our Call Centre will be answering your queries, as follows:

  • 21.05.2016 (Saturday) – from 9 a.m through 5 p.m.
  • 23.05.2016 (Monday) – from 9 a.m. through 5 p.m.
  • 24.05.2016 (Tuesday) – from 9 a.m. through 5 p.m.

22nd May 2016 (Sunday) is a non-business day for our Call Centre.

Upon a lost or stolen card you can reach us at the stated telephone numbers at any time.

For non-urgent inquiries you may contact us via our customer feedback option at https://www.ubb.bg/eng/contacts/feedback.

We would like to remind you that during the holidays you may execute transactions via your bank cards at ATMs, POS terminals in commercial sites, as well as upon purchases and payments on the Internet.

Enjoy your holidays,

UBB Team

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