OK cards Insurance

Loan Protection Insurance Program is one of the main characteristic features of UBB OK loans.

Life Insurance coverage by DZI

Loan Protection Insurance Program provides coverage to clients in case of Loss of Life or Permanent Total Disability as a resulf of sickness or accident.

Insurance coverage by DZI

  • OK card abuse as a result of the card's loss or theft. The coverage refers to expenses for re-issuing of ID documents, lost or stolen with the OK card
  • Robbery of funds, withdrawn from an ATM or at an office of the Bank with a bank card.

In case of a Life Insurance insurance event

The insured event claim may be submitted through a UBB branch or directly to the insurance company.

In case of insured event covered by DZI General Insurance EAD

The insurance claim may be submitted via a UBB branch or directly sent to the Insurance company.  


  • E-mail: claims.ubbcards@dzi.bg

DZI Contact Center – national 24/7 telephone 0700 16 166

On place in DZI Offices

Or give us a call
0700 117 17
Short number for local calls by Bulgarian mobile network subscribers
+3592 483 1717
For local and international calls
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