SMS / e-mail notification
The U-info service provides UBB AD clients with the opportunity to quickly and conveniently obtain information about the movement on their accounts through an SMS or an e-mail message.
The U-info service (SMS /e-mail notification messages) provides UBB clients with the opportunity to quickly and conveniently obtain information about the movement on their accounts through an SMS or an e-mail message (only one of the two options may be selected). This service is intended for clients of UBB AD – both individuals and companies.
Messages will be sent for all movements of amounts larger than 100 currency units and depending on the client’s preferences a higher threshold can be set. Upon registering an account for payment of utility bills, electronic messages will be generated upon each received request for payment, upon actual execution or non-execution of payments, irrespective of their amount.
Clients, willing to utilize the U-info service may register at any branch of UBB. Clients, utilizing the utility bills’ payment service may also register at 0700 117 17. Service registration requires numbers with only Bulgarian mobile network operators.
The sent account movement messages will contain the following information:
- 17.7.2014 14:23:10 Smetka 7820510 XXXXXX10 e zahranena s 100 BGN - Vnoska po smetka
- 17.7.2014 15:37:27 Smetka 7820510XXXXXX10 e zadaljena s 100 BGN - Teglene ot smetka
The sent messages for the utility bills' payment service will contain the following information:
Received request for payment:
Chakashto plashtane kam CEZ BALGARIA – 25.23 BGN srok 25.07.2010
25.07.2010 16:34:12 Smetka 7820510XXXXXX10 e zadaljena s 25.23 BGN - CEZ BALGARIA
Non- executed payment:
25.07.2010 Neizvarsheno plashtane kam CEZ BALGARIA - 25.23 BGN
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