UBB’s working hours on Valour Day – 6th May


Dear clients

This is to inform you that on the official holiday – 6th May:Valour Day and Bulgarian Army Day -UBB branches will not be operating. For assistance and clarifications regarding UBB products and services you may contact our Customer Service Centre at:

  • 0700 117 17
  • *7171 (for subscribers of Bulgarian mobile network operators)
  • 02/980 2235

On 6th May 2015 (Wednesday) Our Customer Service Centre will be answering your queriesfrom 09.00 until 17.00 h.

Upon need to block either a lost or a stolen card you may call the above stated telephone numbers at any time. In case your attempts prove unsuccessful, you may also contact us through our feedback option at here.

We remind you that during the non-business days you can utilize your bank cards and perform operations at ATMs, POS terminals in commercial sites, as well as upon purchases and payments in the Internet.

We would like to assure you that on all other remaining business days of the week 4-9 May 2015 UBB branches will be servicing clients within their routine business hours (from 8:30 until 16:30 h.).


UBB Team