UBB working hours during Christmas holidays


Dear clients,

This is to inform you that during Christmas holidays – 24th through 27th of December 2015 - UBB branches will not be operating. For assistance you may contact our Call Centre at:

-       0700 117 17

-       *7171 (for subscribers of Bulgarian mobile network operators)

-       02/980 2235

-       +35970011717 or +35929802235 (for subscribers from abroad)

During the holidays our Call Centre will be answering your queries, as follows:

  • 24.12.2014 (Thursday) - from 09.00 until 17.00 h.
  • 25.12.2015 (Friday) - from 09.00 until 17.00 h.
  • 26.12.2015 (Saturday) - from 09.00 until 17.00 h.

The 27.12.2015 –Sunday- is a non-business day for our Call Centre

Upon need to block either a lost or a stolen card you may call the above stated telephone numbers at any time. In case your attempts prove unsuccessful you may also contact us through our feedback option at https://ubb.bg/contacts/feedback.

We remind you that during the non-business days you can utilize your bank cards and perform operations at ATMs, POS terminals in commercial sites, as well as upon purchases and payments in the Internet.


UBB Team wishes you bright Christmas holidays