UBB's working hours during Easter holidays


Dear clients,

This is to inform you that during Easter holidays ( 29th April - 2nd May 2016) UBB branches will not be operating. For assistance and questions you may contact our Call Centre at 0700 117 17, as well as at *7171 (for subscribers of Bulgarian mobile network operators), or at 02/980 2235 ( +35970011717 or +35929802235 for international calls). During the official holidays the Call Centre will be answering your queries, as follows:

  • 29.04.2016 (Friday) – from 09:00 until 17.00 h.
  • 02.05.2016 (Monday) – from 09.00  until 17.00 h.

30th April 2016 (Saturday) and 1st May 2016 (Sunday) are non-working days for our Call Centre.

Upon need to block either a lost or a stolen card you may call the above stated telephone numbers at any time.

For non-urgent enquiries you may contact us via our customer feedback option at https://ubb.bg/contacts/feedback.

We would like to remind you that during the holidays you may execute transactions via your bank cards at ATMs, POS terminals in commercial sites, as well as upon purchases and payments on the Internet.   

Wishing you bright holidays,

UBB Team