UBB’s working hours during non-business days, relating to 24th May


Dear Clients,

This is to inform you that during the holidays on the occasion of the Bulgarian Culture and Slavonic Script Celebration Day, (21-24 May 2016), UBB branches will not be operating. Our Call Centre will be at your disposal, at 0700 117 17 hotline, short number *7171 (for subscribers of Bulgarian mobile network operators), as well as at 02/980 2235. Please, be informed that you can reach us from abroad by dialing +35929802235. On non-business days our Call Centre will be answering your queries, as follows:

  • 21.05.2016 (Saturday) – from 9 a.m through 5 p.m.
  • 23.05.2016 (Monday) – from 9 a.m. through 5 p.m.
  • 24.05.2016 (Tuesday) – from 9 a.m. through 5 p.m.

22nd May 2016 (Sunday) is a non-business day for our Call Centre.

Upon a lost or stolen card you can reach us at the stated telephone numbers at any time.

For non-urgent inquiries you may contact us via our customer feedback option at https://www.ubb.bg/eng/contacts/feedback.

We would like to remind you that during the holidays you may execute transactions via your bank cards at ATMs, POS terminals in commercial sites, as well as upon purchases and payments on the Internet.

Enjoy your holidays,

UBB Team