- The service will ensure even faster contact with the Bank for inquiry purposes
Effective from September 1, UBB launches the short code *7171 for subscribers of mobile networks. In this way the bank opens one more channel for communication, through which clients will be able to make their inquiries in a fast, easy, convenient and cost-saving manner.
The short code can be dialled by all subscribers of Bulgarian mobile network operators and calls will be charged as made within the mobile network and according to the client’s mobile phone plan.
The phone number can be used not only by individuals, but also by representatives of business clients, utilizing the UBB e-banking service, by merchants and partners under the Bank’s card settlement operations.
The access to the phone number depends only on the mobile operator’s coverage in the respective town or village. UBB’s Customer Service Center will be answering your queries, as follows:
- Monday – Friday: within 08.30 h- 21.00 h. time frame;
- Saturdays: within 09.00 h - 18.00 h time frame
- /Working hours for e-banking clients: 08.30 h - 17.00 h on business days/.
You may contact the Bank as usual at 0700 117 17 and 02 980 22 35 for card-related issues. Clients abroad can dial both numbers using the international dialing code for Bulgaria +359.