How do I get a referral code?
You need to ask the digital assistant Kate in UBB Mobile for a referral code. Learn more about Kate and her capabilities: https://www.ubb.bg/kate
What should I do, if I forget my referral code?
You can ask the digital assistant Kate in UBB Mobile and she will provide it to you.
How many people can I invite to become UBB customers?
There is no limit to the number of friends you can invite with the Invite a friend to UBB and win campaign. You will receive EUR 45/BGN 88.01 for each invited friend who meets the campaign conditions.
What should I do if my friend cannot register via UBB Mobile?
If your friend encounters difficulties during registration via UBB Mobile, they can visit a UBB branch to complete their registration in the bank’s mobile app.
Can my friend become a customer at an UBB branch and I to receive a reward?
Your invited friends can become customers at any UBB branch, but in order to meet the campaign conditions, registration must be completed digitally via UBB Mobile.
Can my friend be a current customer of the bank but not use UBB Mobile and still be invited?
To receive a reward from the Invite a friend to UBB and win campaign, the person you invite must not be a current UBB customer and must not be registered with the bank’s digital channels.
When will I receive my reward?
You will receive EUR 45/BGN 88.01 for each friend you invite within 14 business days after he or she fulfills the campaign conditions.
How will I receive the reward?
The reward will be transferred to your UBB bank account after your friend has fulfilled the conditions.
Will the friend I invite receive any reward?
If your friend fulfills the campaign conditions, they will be exempt from service fees on their new payment account for a period of 12 months.
How can I find out how many registrations have been made with my referral code?
You need to ask the digital assistant Kate in UBB Mobile. Kate will tell you how many successful registrations have been made with your referral code.
Can I find out exactly which friend has fulfilled the conditions, if I have invited more than one friend?
The European Union’s General Data Protection Regulation (GDPR) does not allow us to provide this information. The digital assistant Kate will only inform you when a user has fulfilled the conditions of the campaign.
