Personal Banking
Phone numbers
Предишен
Следващ
- 0700 117 17
E-Banking - 0700 117 17
Customer service center - 02/980 22 35
Blocked and stolen cards
Payment of utility bills at an ATM
Payment of utility bills at an ATM as follows:
- Fixed and mobile phones - M-Tel, Globul and Vivacom
- Electricity – CEZ
- Water supply – Sofiyska voda
- Installments for voluntary pension insurance – Doverie Pension Assurance Company
Select Other services – Payment of services from the initial screen, then select the relevant company. Payment of utility bills can be made with all debit and credit cards issued by UBB (excluding OK cards) and with Maestro cards issued by other Bulgarian banks.
UBB does not collect fees from the cardholders for the effected transactions.
Payment of obligations to M-Tel:
- Payment of monthly bills.
Identification is performed by inputting a telephone number and a four-digit personal (PIN) code indicated in the right bottom corner of the invoice.
- Recharging a pre-paid card.
Identification is performed by inputting a telephone number. Virtual vouchers have a nominal value of BGN 5, 10, 15, 30 and 60.
- Increasing a guarantee deposit.
Identification is performed by inputting a telephone number.
Payment of obligations to Globul:
- Payment of monthly bills.
Identification is performed by inputting a nine-digit subscriber number.
- Recharging a pre-paid card.
Identification is performed by inputting a telephone number. Virtual vouchers have a nominal value of BGN 5, 15, 25 and 40.
- Increasing a guarantee deposit.
Identification is performed by inputting a telephone number.
Payment of obligations to:
- Vivacom - payment of monthly bills for a mobile and/or fixed phone.
Identification is performed by inputting a client number with the company, consisting of:
- 7 or 8 digits for subscribers of mobile services;
- 11 digits for subscribers of fixed services.
- Doverie Pension Assurance Company – payment of installments for voluntary pension insurance.
Identification is performed by inputting the Personal Identity Number of the individual.
- Sofiyska voda – payment of monthly bills for water supply.
Identification is performed by inputting a seven-digit subscriber number and there is an option for a full or partial payment of the obligation.
- CEZ* - payment of monthly electricity bills.
Identification is performed by inputting a ten-digit ITN of the subscriber.
*Upon registration for payment via direct debit to CEZ it is not allowed to make the payment of the obligation at an ATM or at a cash desk.