Personal Banking

Cash Depositing at ATM

 

What is “Cash Depositing at ATM”?
 
An opportunity for all clients of UBB to deposit cash free-of-charge to their debit or credit card at certain ATMs, upon:
  • Repayment of credit card liabilities.
  • Repayment of consumer and mortgage loans, linked to debit card accounts.
  • Depositing of money in current accounts, linked to debit cards.
What options does “Cash Depositing at ATM” provide?
  • Free-of-charge service for all UBB cardholders.  
  • The ATMs accept Bulgarian banknotes of denominations of 5, 10, 20, 50 and 100 leva.   
  • Banknotes of different denominations can be placed at a time.  
  • The maximum number of banknotes, which can be placed at a time in the ATM, is up to 50.  
  • In case Additional depositing option is selected, up to another 40 banknotes can be placed.
Accounting of the deposited funds
  • Funds deposited in debit cards will be posted to the current account linked to the card, while installments in credit cards will be directly posted to the credit limit.  
  • The posting to the card balance will be effected immediately and the deposited funds will be added to the disposable balance.
  • Accounting entry of the installment:
    • Immediately - if the deposit ismade during the business hours of the bank.
    • After business hours – during the first working date following the transaction.  
  • Each installment will be accompanied by a print-out receipt with data for the total deposited amount and the balance after the transaction.
  • The bank will send an SMS message free-of-charge in confirmation of the completed transaction (to a mobile number declared before the bank).
  • Installments to cards linked to foreign currency accounts will be converted at the exchange rate of the bank on the day of posting the accounting entry.
Upon cancelling the service:
  • There is an option for the client to cancel the transaction after placing the banknotes notes, upon which the same banknotes will be returned.  
24-hour security of transactions
All ATMs accepting cash installments are located at the façade of the bank’s branches which guarantees further security for transactions and 24-hour video surveillance.
Further information is available at: 0700 117 17 or in UBB branches.
What are the main steps for making “Cash Depositing at ATM”? 
  1. Select “Depositing to a Card” from the main menu of the ATM.
  2. The acceptable banknotes will be displayed on the screen.  
  3. The slot intended for placing the banknotes will open and the banknotes need to be placed lengthwise without folding them.  
  4. The ATM will accept the banknotes for verification.
  5. The total amount of the deposited banknotes will be displayed on the screen as three different options are available:  
    • Upon selecting Deposit the amount”, the installment will be accepted and once the PIN is entered the balance of the account will be updated with the deposited amount.
    • Upon selecting Add banknotes” the slot for banknotes will open and you can place additional banknotes (up to 90 in total are accepted per transaction).
After placing the banknotes for the installment, you should select “Deposit the amount” in order to register the installment.
    • If you select Cancel the placed banknotes will be returned and the transaction will be terminated.  

The screen of the device will display a confirmation about the completed transaction. For any registered installment, a receipt will be printed out, detailing the total deposited amount and the disposable card balance after the transaction.